Cancellation policy

All trading card sales are final. Due to price fluctuations and the collectible nature of our products, we do not accept cancellations or refunds for any orders that have been fulfilled or shipped — no exceptions.

Unfulfilled orders may be cancelled within 12 hours of purchase by contacting us. Please note that a 5% cancellation fee will apply to cover transaction and processing costs.

We appreciate your understanding and support in helping us maintain product integrity and fair pricing for all collectors.

How to submit a cancellation request

  1. Click the profile icon in the store's menu, or go directly to this link, and then request a cancellation.
  2. Sign in to your account:
  3. In the "Email" field, enter your email address, and then click "Continue".
  4. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
  5. Go back to the online store, and then enter a six-digit verification code.
  6. Click "Request cancellation" for the order that you want to submit the cancellation for.
  7. If your order has more than one item, then select the items that you want to cancel.
  8. Select a cancellation reason and add a note for the store.
  9. Click "Request cancellation".
  10. You will receive a refund back to your original form of payment within 7 business days.